Trudeau Duetto Double Wall Highball Glasses – 17 oz – Set of 2

I have been buying, replacing and enjoying these glasses for many years. However, with this particular order, one glass was not completely flat on the bottom. This makes it unstable and prone to being knocked over. I provided feedback to you about this as soon as I became aware of it and did not receive a reply.

Updated Review: After providing the above review, I received a prompt response from a member of the Kitchen Niche Customer Care Team, stating they had been having issues with their email system recently and were very sorry for my unfortunate experience with one of the Trudeau glasses I had purchased online. The support team associate who contacted me was extremely responsive and professional in making sure she was doing everything she could to satisfactorily resolve the issue I encountered with the glass. After sending a video which visually identified the problem, Sandra contacted the Trudeau manufacturer and arranged to have a replacement glass sent directly to me. Trudeau creates beautiful, functional, versatile glassware that I will happily continue to purchase as long as it is available. They stand behind the quality of their products; thus earning the loyalty of consumers like me. Sandra at Kitchen Niche set the gold standard for the professionalism and the customer care she delivered in resolving the issue I had encountered with the glass. I will happily continue to purchase kitchen products from this family owned Canadian business, confident that they stand behind the products they sell. Thank you kindly for the excellence you strive for in the products you offer and the level of service you provide.

I’ve been searching for these cups everywhere, and finally found them here. The price was right, shipping was fast. Excellent customer service!