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Canadian Dollar
US Dollar

Shipping & Returns

CHRISTMAS SHIPPING: We work very hard to ensure you get your item/s before Christmas. Until December 12th, all shipping methods will get your items to your address in time for Christmas. Starting December 13th, we recommend you select Standard or Express. Starting December 18th, we recommend you select Express Shipping for Christmas deliveries.

Christmas Returns: The return window for Christmas present purchases is automatically extended until January 31st 2021. Happy Holiday shopping!

Depending on where your order is shipping to, it will be shipped from either our Calgary AB warehouse, or from our Mississauga ON warehouse. Shipments to Canadian addresses are shipped with Canada Post and shipments to US addresses are shipped with United States Postal Services (Regular Mail). If your order is $100 or more, you will be able to select Free Shipping during the checkout procedure.


Order Total: Super Saver Shipping Standard Shipping Express Shipping
(3 - 6 Business Days)
(2 - 5 Business Days)
(1 - 3 Business Days)
$0.01 - $99.99
from $6.99*
from $7.99*
from $16.99*
$100.00 or more
from $7.99*
from $22.99*

* Exact shipping cost depends on shipping location and weight of the shipment. Your shipping cost will be displayed during checkout, as soon as you enter your shipping address.

SHIPPING: If the item/s you have ordered are in stock, your order will be shipped on the next business day.

INSURANCE: We always use appropriate packaging materials and boxes for all shipments to make sure you receive your items in perfect condition. However, if you should receive a damaged item, please contact us by email or by phone. We will either replace the damaged item/s or issue a full refund, whatever you prefer. Damaged items must be reported within 3 business days of receipt. All shipments are fully insured.

RETURNS: If you are not happy with your purchase, please contact us within 30 days of receipt of your merchandise. For Christmas gifts, you may return them until January 31st. You will be given instructions on how to return your item/s. The returned products have to be in their original condition and packaging. The customer is responsible for the shipping cost on returns. If you had free shipping with your order and return any items you will be charged the exact shipping amount we paid to ship your order.

INTERNATIONAL ORDERS: If your order ships to somewhere else than Canada or the United States, you will be able to select from several shipping options during the checkout.

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