Christmas shipping: As of today, we recommend you select Standard or Express shipping to ensure your order arrives before Christmas. Starting December 18th, we recommend selecting Express for deliveries before Christmas. Canada Post rotating strike/backlogs: Please note that we are avoiding any shipping delays by only shipping with Expedited and XpressPost. We are covering any additional shipping fees so you do not have to worry about it. If you prefer to receive your order via UPS or Fedex, you can let us know in the comments field at the checkout page, or by emailing us. UPS and Fedex shipments to cost extra so you would be responsible for the additional cost. Depending on where your order is shipping to, it will be shipped from either our Calgary AB warehouse, or from our Mississauga ON warehouse. Shipments to Canadian addresses are shipped with Canada Post and shipments to US addresses are shipped with United States Postal Services (Regular Mail). If your order is $100 or more, you will be able to select Free Shipping during the checkout procedure.
|Order Total:||Super Saver Shipping||Standard Shipping||Express Shipping|
(3 - 6 Business Days)
(2 - 5 Business Days)
(1 - 3 Business Days)
|$0.01 - $99.99||
|$100.00 or more||
* Exact shipping cost depends on shipping location and weight of the shipment. Your shipping cost will be displayed during checkout, as soon as you enter your shipping address.
SHIPPING: If the item/s you have ordered are in stock, your order will be shipped on the next business day.
INSURANCE: We always use appropriate packaging materials and boxes for all shipments to make sure you receive your items in perfect condition. However, if you should receive a damaged item, please contact us by email or by phone. We will either replace the damaged item/s or issue a full refund, whatever you prefer. Damaged items must be reported within 3 business days of receipt. All shipments are fully insured.
RETURNS: If you are not happy with your purchase, please contact us within 30 days of receipt of your merchandise. For Christmas gifts, you may return them until January 31st. You will be given instructions on how to return your item/s. The returned products have to be in their original condition and packaging. The customer is responsible for the shipping cost on returns. If you had free shipping with your order and return any items you will be charged the exact shipping amount we paid to ship your order.
INTERNATIONAL ORDERS: If your order ships to somewhere else than Canada or the United States, you will be able to select from several shipping options during the checkout.
by Ron R
Exellent place to Shop/ Customer Service is Exeptional and Quick
Great Customer Service
by Jennifer from Fruita, Colorado
by Arthur from Calgary, Alberta
by Ken from Markham Ontario
by Wendy from Albion, New York
Timely Updates and Speedy Delivery
by Ji Wei Yang
by Katrina from Edmonton, Alberta
by Berry from Eston, Saskatchewan
by Hilda from Mercerville, New Jersey
by Irene from Pointe-Claire, Quebec
by Darlene from Kelowna, British Columbia
by Milam from Dallas, Texas
by Customer in Montreal
Fast shipping, best price